Minor · 14 days ago · lasted 10 days
Dear Valued Trimble Viewpoint Customers Unfortunately, we have some customers who are experiencing Degraded Performance Issues with Jobpac Connect. We are investigating this with all stakeholders with urgency and at this stage we are looking at a potential MSFT Issue. Once we have further details we will update through this page. In the interim our sincere apologies for any disruption this is causing to your teams and business and we do genuinely appreciate your patience. Rest assured we have all available resources working on this to ensure normal service resumes as quickly as possible. If you are experiencing degraded performance issues please ensure you log a case so we can communicate directly with you. Kind regards
Minor · 20 days ago · lasted 5 days
Dear Valued Trimble Viewpoint Customers Some users are experiencing degraded performance issues with Jobpac Connect. The issue appears to be impacting both speed and the ability to log into Jobpac Connect. We are investigating this as a priority and working with our partners to resolve this as quickly as possible, In the interim our sincere apologies for any inconvenience to your teams and our genuine appreciation for your patience. If you are experiencing any degraded performance issues please ensure you log a case so we can track all impacted customers and communicate directly with them. We will provide updates here as soon as they are available. Kind regards
Major · 21 days ago · lasted about 8 hours
We are currently working to restore Service Tech Mobile for some customers that may be affected with "connectivity issues" and will post updates.
Minor · 21 days ago · lasted about 4 hours
Dear Valued Trimble Viewpoint Customers Some customers are reporting either slowness or are unable to access Jobpac Connect. Please note we are investigating this urgently and working with our partners to ensure a swift resolution. In the interim, our apologies for any inconvenience this is causing and we genuinely thank you for your patience. If you are experiencing any degraded performance issues please ensure you log a case so we can track all impacted customers and communicate directly with them. We will provide updates here as soon as we have identified/resolved the cause. Kind regards
Major · 22 days ago · lasted 3 days
We are currently investigating this issue.
Minor · 26 days ago · lasted 4 days
The system is currently experiencing a degradation in performance for some users when actions such as voting/uploading/view and markup are carried out. Our engineers are aware of the issue and are investigating the the cause.
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
Try it out! How much time you'll save your team, by having the outages information close to them?