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Outage in Trimble Viewpoint

Trimble Jobpac Connect - Intermittent login delay

Resolved Minor
September 22, 2026 - Started 1 day ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Trimble Jobpac Connect experienced intermittent login delays lasting approximately 25 hours, affecting some users' ability to access the platform. The engineering team worked with infrastructure providers to apply resource optimizations, which restored system performance to normal operational parameters. The issue was fully resolved and all systems confirmed stable.

Dear Jobpac Connect Users, We are currently investigating reports of intermittent login delays affecting some users. Our engineering team is actively analyzing the root cause and working to resolve the issue as quickly as possible. We will provide another update as soon as new information becomes available. Thank you for your patience and understanding. Best regards, The Jobpac Connect Team
Components affected
Trimble Viewpoint Jobpac Connect

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 09/24/2026 02:50AM

Dear Jobpac Connect Users,

We have confirmed that the login issues experienced yesterday are completely resolved. All systems are operating normally and performance parameters have fully stabilized.

We appreciate your patience while we worked to resolve this matter.

Best regards,

The Jobpac Connect Team

MONITORING 1 day ago - at 09/23/2026 05:13AM

Dear Jobpac Connect Users,

Working alongside our infrastructure providers, we have applied key resource optimizations to resolve the recent login issues. System performance has returned to normal operational parameters, and services are fully restored.

We will continue to monitor the system.

Thank you again for your patience and understanding.

Best regards,

The Jobpac Connect Team

INVESTIGATING 1 day ago - at 09/23/2026 01:30AM

Dear Jobpac Connect Users,

We are currently investigating reports of intermittent login delays affecting some users.

Our engineering team is actively analyzing the root cause and working to resolve the issue as quickly as possible. We will provide another update as soon as new information becomes available.

Thank you for your patience and understanding.

Best regards,

The Jobpac Connect Team

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