Intermittent Reports of System Slowdown and users not being able to login.

Dear Jobpac Connect Customer,

We are providing a further update regarding the login and performance issues experienced earlier today.

Following the deployment of our initial fix, our engineering team continues to closely monitor system stability and responsiveness. To ensure consistent performance as user activity increases, we are proactively provisioning additional server resources and backend capacity.

Users can log in and access the system, though you may still notice occasional variability in load times while these resource additions complete.

We appreciate your ongoing patience, and we will share a final update once full performance stability is confirmed.

Best regards,

Jobpac Connect Team

Dear Jobpac Connect Users,

Following our investigation with Microsoft Support, a potential fix has been deployed to address the the log in issue impacting Jobpac this morning. While initial testing is positive, we advise users to proceed with caution.

Our engineering team is actively monitoring system telemetry and platform responsiveness to ensure performance remains stable and returned to optimal levels.

We will provide a further update once we have verified system stability. Thank you for your patience.

Best regards,

Jobpac Connect Team

Dear Jobpac Connect Users,

Our team is currently on a live call with Microsoft Support to identify the root cause of the issue impacting Jobpac Connect this morning.

We are working closely with their engineers to resolve the issue as quickly as possible. We appreciate your patience and will share a further update shortly.

Thank you for your cooperation and understanding,

Best regards,

Jobpac Connect Team

We are continuing to investigate this issue.

Dear Jobpac Connect Users,

We are continuing to investigate the intermittent system slowdowns affecting some Jobpac Connect users.

Our team has raised an urgent high-priority ticket with Microsoft Support and are actively collaborating with their technical teams to diagnose and resolve the issue as quickly as possible.

We apologize for the inconvenience and will provide another update as soon as we have progress from Microsoft.

Thank you for your cooperation and understanding,

Best regards,

Jobpac Connect Team

Dear Jobpac Connect Users,

We are currently investigating reports from some users regarding intermittent system slowdowns and being unable to login to Jobpac Connect.

Our teams are actively analyzing server performance and backend metrics to identify the root cause. Some users may experience delayed page loads or slower processing times.

Further updates will be provided as soon as more information becomes available.

Thank you for your cooperation and understanding,

Best regards,

Jobpac Connect Team