ServiceMax status updated a few minutes ago

ServiceMax Status. Is ServiceMax Down?

Check if ServiceMax is down, official outages, user-reported issues, and outages map.

Is ServiceMax down right now?

ServiceMax is working normally

IsDown checked ServiceMax status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time ServiceMax status data from official sources and user reports.

ServiceMax not working for you?

ServiceMax service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
ServiceMax Outage Map

View ServiceMax Reports Map

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User reports for ServiceMax

See what users are saying about ServiceMax issues that impacted them and how they are affected by the outage.

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ServiceMax outages and downtime history

IsDown has tracked 48 incidents since started monitoring ServiceMax status in December 2025. We collect data from 5350+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official ServiceMax outages and also issues that we're started by a spike in crowdsource reports.

Minor about 6 hours
AWS Outage
Oct 28, 2025 at 08:36 PM
Minor about 2 hours
Zinc Analytics Service Disruption
Oct 24, 2025 at 04:41 PM
Major about 2 hours
FieldFX has been affected by an ongoing AWS outage
Oct 20, 2025 at 12:30 PM
Minor about 3 hours
Service Board Travel Time Calculation Feature Degradation
Sep 21, 2025 at 08:03 PM
Minor about 2 hours
Sync Gateway Service Issue
Sep 08, 2025 at 04:16 AM
Minor about 2 hours
Sync Gateway Service Disruption
Sep 03, 2025 at 05:53 AM
Major 33 minutes
Service Max Zinc Analytics Service Disruption
Jan 09, 2025 at 08:30 PM
Major 1 day
ServiceMax Support Announcement - Salesforce Services Disruption
Nov 15, 2024 at 03:22 AM
Major about 1 hour
FieldFX Service Disruption to Mobile, Reporting, FX Reports, and Custom Editors
Aug 29, 2024 at 02:45 PM
Minor about 1 hour
Zinc Service Disruption
Jul 04, 2024 at 01:27 AM
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ServiceMax scheduled maintenances

IsDown aggregates scheduled maintenances for ServiceMax. Currently, there are 3 more maintenances scheduled.

  • Jan 08 2026
    FieldFX 25R2 Production Push Upgrade starts 1/12/26

    Scheduled for January 08, 2026 at 10:00 AM EST · until 10:01 AM EST

    FieldFX FX25R2 push upgrade will be pushed to the customer Production environments starting 1/12/26. For more information on what is going in the FX25R2 release, see FieldFX 25R2 topic (https://docs.fieldfx.com/base/latest/eticketing/Reference/F...

  • Jan 08 2026
    AI Schedule Maintenance for Production Orgs - January 9th 2026

    Scheduled for January 08, 2026 at 08:30 PM EST · until 09:30 PM EST

    Please be advised that ServiceMax will be performing scheduled AI Maintenance (This will involve the upgrade of the Managed Package, including new features and latest security fixes) on January 9th 2026 01:30 UTC. During this time, ServiceMax AI u...

  • Jan 09 2026
    DataGuide Scheduled Maintenance for Production Orgs - Jan 10, 2026

    Scheduled for January 09, 2026 at 09:00 PM EST · until 10:00 PM EST

    Please be advised that ServiceMax will be performing scheduled DataGuide Maintenance (This will involve the upgrade of the Managed Package on all Production orgs, including new features and latest security fixes) on Saturday, Jan 10, 2026 between ...

ServiceMax components or services current status

Component Status Details
Asset360 status OK View details
Asset 360 Tools status OK View details
Core ServiceMax Tools (scheduled maintenance is last Friday of every month) status OK View details
Critical Announcements status OK View details
DataGuide status OK View details
Engage status OK View details
FieldFX status OK View details
Salesforce Production Servers - AMERICAS status OK View details
Salesforce Production Servers - ASIA PACIFIC status OK View details
Salesforce Production Servers - EMEA status OK View details
Salesforce Sandbox Servers (CS) status OK View details
Schedule Optimization status OK View details
Service Board - Map Provider status OK View details
ServiceMax AI status OK View details
Sync Gateway status OK View details
System Maintenance status OK View details
Zinc status OK View details

How to monitor the status of ServiceMax and all your dependencies?

IsDown is a status page aggregator that monitors if ServiceMax and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when ServiceMax, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors ServiceMax?

IsDown monitors ServiceMax health in almost real-time

Every few minutes we go to the status page of ServiceMax (and 5,350+ other services) and check if they are experiencing issues. We collect the status and outage information of ServiceMax's 620 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in ServiceMax, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ServiceMax and other services.

One status page to monitor all your external dependencies

What you get when monitoring ServiceMax with IsDown

Track ServiceMax incidents and downtimes by severity

IsDown checks ServiceMax official status page for major/minor outages or downtimes. A major outage is when ServiceMax experiences a critical issue that severely affects one or more services/regions. A minor incident is when ServiceMax experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ServiceMax outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with ServiceMax

ServiceMax and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of ServiceMax outages and downtimes

IsDown collects all information from the outages published in ServiceMax status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming ServiceMax maintenance events

ServiceMax publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the ServiceMax outages that impact your business

IsDown monitors ServiceMax and all their 620 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor ServiceMax but also 5,350 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor ServiceMax and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor ServiceMax and all your external dependencies in real-time

Get notified imediatelly when there's an issue with ServiceMax or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from ServiceMax and other services.

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Get notified imediatelly when there's an issue with ServiceMax or other services

Send outage information from ServiceMax and other services to your tools

IsDown integrates with 20+ tools. Connect the status of ServiceMax and 5,350 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from ServiceMax and other services to your tools

Share ServiceMax status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is ServiceMax down?'

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Share ServiceMax status in your status page

ServiceMax Downdetector vs IsDown

Need similar to Downdetector ServiceMax alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect ServiceMax outages, IsDown monitors ServiceMax's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official ServiceMax status page monitoring with real-time incident details.
Monitor 5,350+ services including ServiceMax in a single dashboard.
Instant ServiceMax outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of ServiceMax official status and user-reported issues.
Maintenance feed for ServiceMax
Granular alerts filtering by ServiceMax components and regions.
Start Monitoring ServiceMax with IsDown

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Frequently Asked Questions

Is ServiceMax down today?

ServiceMax isn't down. You can check ServiceMax status and incident details on the top of the page. IsDown continuously monitors ServiceMax official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current ServiceMax status?

ServiceMax is currently operational. You can check ServiceMax status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a ServiceMax outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is ServiceMax down today or just slow?

Currently there's no report of ServiceMax being slow. Check on the top of the page if there are any reported problems by other users.

How are ServiceMax outages detected?

IsDown monitors the ServiceMax official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is ServiceMax having an outage right now?

ServiceMax last outage was on April 05, 2018 with the title "java.net .SocketException: Connection reset"

How to check if ServiceMax is down?

Why use IsDown to monitor ServiceMax instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ServiceMax and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring ServiceMax?

IsDown and DownDetector help users determine if ServiceMax is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ServiceMax's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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