ServiceMax status updated a few minutes ago
ServiceMax is undergoing maintenance
Service Board Infrastructure Maintenance - February 14
This chart shows the number of user-reported issues for ServiceMax service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report ServiceMax is down. The map shows recent ServiceMax outages from around the world.
ServiceMax Outage MapIn the last 90 days, ServiceMax had 2 incidents (1 major outage and 1 minor incident) with a median duration of 5 hours 32 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check ServiceMax status history below. IsDown detects when ServiceMax is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
We are experiencing an intermittent Sync Gateway service disruption. Our engineering team is inve...
|
Feb 10, 2026 at 09:41 PM UTC
|
about 8 hours |
|
We are experiencing a Schedule Optimization service disruption. Our engineering team is investiga...
|
Feb 03, 2026 at 05:33 AM UTC
|
about 3 hours |
|
An AWS outage is currently affecting multiple AWS services in the US Virginia region. So far, non...
|
Oct 29, 2025 at 12:36 AM UTC
|
about 6 hours |
|
We are experiencing a service disruption for Zinc Analytic service. Our engineering team is worki...
|
Oct 24, 2025 at 08:41 PM UTC
|
about 2 hours |
|
Due to a AWS outage, multiple websites and services are affected, including FieldFX. Check the fo...
|
Oct 20, 2025 at 04:30 PM UTC
|
about 2 hours |
|
We are encountering a technical issue in calculating travel time within the Service Board due to ...
|
Sep 22, 2025 at 12:03 AM UTC
|
about 3 hours |
|
We are experiencing an intermittent issue with Sync Gateway service in US region. Our engineering...
|
Sep 08, 2025 at 08:16 AM UTC
|
about 2 hours |
|
We are experiencing a Sync Gateway service disruption in the US region. Our engineering team is i...
|
Sep 03, 2025 at 09:53 AM UTC
|
about 2 hours |
|
We have confirmed the issue lies with our vendors network, and have escalated the issue for fixing.
|
Jan 10, 2025 at 01:30 AM UTC
|
33 minutes |
|
Description of Issue: The Salesforce Technology team has became aware of a service disruption af...
|
Nov 15, 2024 at 08:22 AM UTC
|
1 day |
Check upcoming ServiceMax maintenance windows. 4 scheduled maintenances may affect ServiceMax status.
Scheduled for February 13, 2026 at 08:00 PM EST · until 08:00 AM EST
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled for March 07, 2026 at 09:00 PM EST · until 12:00 AM EST
Please be advised that ServiceMax will be performing scheduled Push Upgrade for Service Board on Sunday, March 8th, 2026, between 2 AM to 5 AM GMT hours. Service Board Production and Sandbox tenants are expected to be unavailable for up to 30 minu...
Scheduled for March 13, 2026 at 06:00 PM EDT · until 07:00 PM EDT
Please be advised that ServiceMax will be performing scheduled AI Maintenance (This will involve the upgrade of the Managed Package on all Sandbox orgs, including new features and latest security fixes) on March 13th 2026, 10:00pm UTC. During this...
Check if any ServiceMax component is down. View the current status of 17 services and regions.
IsDown has monitored ServiceMax continuously since December 2025.
We monitor ServiceMax's official status page across 620 components organized into 17 groups. IsDown interprets ServiceMax statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if ServiceMax is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track ServiceMax status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks ServiceMax's status page every few minutes, across all 620 components. We combine official status data with user reports to detect when ServiceMax is down, often before the vendor announces it.
When ServiceMax status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks ServiceMax official status page for major/minor outages or downtimes. A major outage is when ServiceMax experiences a critical issue that severely affects one or more services/regions. A minor incident is when ServiceMax experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a ServiceMax outage, we send you an alert and update your dashboard and status page.
ServiceMax and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in ServiceMax status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
ServiceMax publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors ServiceMax and all their 620 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for ServiceMax outage alerts like Downdetector? IsDown monitors ServiceMax's official status page for verified incident data, not just user reports. Know exactly when ServiceMax is down, which components are affected, and when service health is restored. Here's why official ServiceMax status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official ServiceMax status page monitoring. Know when ServiceMax is down with real time incident details. | ||
| Monitor 5,850+ services including ServiceMax in a single dashboard. | ||
| Instant ServiceMax outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: ServiceMax official status plus user reports for early outage detection. | ||
| Maintenance feed for ServiceMax | ||
| Granular alerts filtering by ServiceMax components and regions. |
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ServiceMax is down. You can check ServiceMax status and incident details on the top of the page. IsDown continuously monitors ServiceMax official status page every few minutes. In the last 24 hours, there were 0 outages reported.
ServiceMax seems to be having problems. You can check ServiceMax status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, ServiceMax might be slow as there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the ServiceMax official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
ServiceMax last outage was on February 10, 2026 with the title "AWS Service Disruption"
IsDown has tracked 50 ServiceMax incidents since December 2025. When ServiceMax goes down, incidents typically resolve within 331 minutes.
Check the ServiceMax status at the top of this page. IsDown combines official status page data with user reports to show whether ServiceMax is down for everyone or if the issue is on your end.
IsDown monitors 620 ServiceMax components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor ServiceMax and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if ServiceMax is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about ServiceMax's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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