Outage in TSYS Merchant

TSYS System Incident - TXP ACH Transactions Failing

Resolved Major
November 03, 2023 - Started 6 months ago - Lasted 35 minutes
Official incident page

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Outage Details

We are aware of an issue with TXP ACH transactions and we are investigating this matter further. Our teams are working to resolve the issue as quickly as possible. We will provide regular updates until the situation is corrected.
Components affected
TSYS Merchant ACH Processing
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/03/2023 03:28PM

This incident was resolved at 9:20 MT when a TXP ACH issue was corrected. Teams will be working on steps for remediation and prevention of future occurrences.

INVESTIGATING 6 months ago - at 11/03/2023 02:56PM

We are aware of an issue with TXP ACH transactions and we are investigating this matter further.

Our teams are working to resolve the issue as quickly as possible.
We will provide regular updates until the situation is corrected.

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