Outage in Tuff Shed

IM-302 Unable to connect to Conga Composer to generate document packets

Resolved Major
November 06, 2023 - Started 6 months ago - Lasted about 3 hours
Official incident page

IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.

Outage Details

Users are unable to generate documents through Conga Composer and might see a "refused to connect" error. Conga is investigating this now.
Components affected
Tuff Shed Document Services
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/06/2023 10:10PM

This incident is resolved. Please contact IT Support if you have any additional issues.

MONITORING 6 months ago - at 11/06/2023 09:11PM

Conga has released a fix. Please try generating your documents again and let IT Support know if you continue to have any problems.

INVESTIGATING 6 months ago - at 11/06/2023 07:32PM

Users are unable to generate documents through Conga Composer and might see a "refused to connect" error. Conga is investigating this now.

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