Outage in Tuff Shed

IM-311 Salesforce Sold Date and Amounts are not syncronizing

Resolved Minor
December 26, 2023 - Started 5 months ago - Lasted about 1 hour
Official incident page

IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.

Outage Details

We are currently experiencing an issue where the Sold Date and JDE Amount fields on Salesforce opportunities and orders are not being populated correctly. We actively investigating this issue right now. This also appears to affect anything Salesforce-based reporting for daily sales numbers. This should NOT be affecting Tableau, BOBJ, or JDE numbers.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/26/2023 10:35PM

We have successfully restarted the affected services that caused the Sold Dates and Amounts to be missing in Salesforce. All orders and reports should now be in an accurate state.

INVESTIGATING 5 months ago - at 12/26/2023 09:51PM

We are currently experiencing an issue where the Sold Date and JDE Amount fields on Salesforce opportunities and orders are not being populated correctly. We actively investigating this issue right now. This also appears to affect anything Salesforce-based reporting for daily sales numbers. This should NOT be affecting Tableau, BOBJ, or JDE numbers.

Never miss when a third-party service is down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3170 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime