IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.
Outage Details
Components affected
Tuff Shed KBMax (Product Configurator)Latest Updates ( sorted recent to last )
This incident is resolved. Please contact IT Support if you have further issues.
We've implemented a fix and are monitoring the results. Users will need to regenerate the Builders Helper by relaunching the configurator, saving, and waiting 2-3 minutes for the document to generate. Reach out to IT Support if the issue persists.
KBMax/Epicor identified the issue and are working on a resolution. We will update as soon as this is complete.
We’re continuing to work with KBMax/Epicor resolve this issue.
We’re investigating an issue with Builders Helpers not showing the interior view of buildings. Users may see an image of the roof in its place.
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