Outage in Tuff Shed

IM-327 Home Deport orders are not showing in Service Center or JDE

Resolved Minor
April 22, 2024 - Started 12 days ago - Lasted 10 days
Official incident page

IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.

Outage Details

Home Depot orders are not appearing in Service Center or JDE. We believe there is an issue within Home Depot's system which is preventing these orders from showing. We're working with Home Depot to find a resolution.
Components affected
Tuff Shed 888tuffshed.com / Service Connect
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/02/2024 05:00PM

This incident is resolved. Please contact IT Support if you have further issues.

INVESTIGATING 8 days ago - at 04/26/2024 02:16PM

Home Depot's technical team is continuing to investigate this issue. We'll update as soon as we have more information.

INVESTIGATING 12 days ago - at 04/22/2024 02:05PM

Home Depot orders are not appearing in Service Center or JDE. We believe there is an issue within Home Depot's system which is preventing these orders from showing. We're working with Home Depot to find a resolution.

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