Outage in Twilio

SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes

Resolved Minor
April 19, 2024 - Started 13 days ago - Lasted about 9 hours
Official incident page

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Outage Details

Our monitoring systems have detected a potential issue SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Twilio SMS Short Code, North America
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 04/20/2024 06:58AM

We are no longer experiencing SMS delivery report delays when sending to Multiple Networks in the US for a Subset of Short Codes. This incident has been resolved.

MONITORING 13 days ago - at 04/20/2024 05:24AM

We are observing recovery in SMS Delivery Report delays to Multiple Networks in the US for a Subset of Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2hours or as soon as more information becomes available.

INVESTIGATING 13 days ago - at 04/20/2024 01:38AM

We still continue to experience SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes. Our engineers are investigating, and we will provide another update in 4 hours or as soon as we have more information.

INVESTIGATING 13 days ago - at 04/19/2024 11:44PM

We are continuing to experience SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes. Our engineers are investigating, and we will provide another update in 2 hours or as soon as we have more information.

INVESTIGATING 13 days ago - at 04/19/2024 10:46PM

We are experiencing SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes. Our engineers are investigating, and we will provide another update in 1 hour or as soon as we have more information.

INVESTIGATING 13 days ago - at 04/19/2024 10:30PM

Our monitoring systems have detected a potential issue SMS Delivery Report Delays to Multiple Networks in the US for a Subset of Short Codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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