Outage in Umbrellar

Christchurch Datacentre Outage

Resolved Major
January 15, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are aware of services being down in our Christchurch datacentre and are in contact with the providers to restore service as quickly as possible. Further updates to come.
Components affected
Umbrellar Christchurch
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/15/2024 11:25PM

All services in Christchurch are operating normally again.

MONITORING 4 months ago - at 01/15/2024 10:51PM

We are working with our Datacentre provider to understand the cause of the outage. All services should be operational again now and are being monitored. Please contact help.apac@pax8.com if you have any unresolved issues.

INVESTIGATING 4 months ago - at 01/15/2024 10:45PM

Services are beginning to recover. Still under investigation.

INVESTIGATING 4 months ago - at 01/15/2024 10:41PM

We are aware of services being down in our Christchurch datacentre and are in contact with the providers to restore service as quickly as possible. Further updates to come.

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