Outage in Unbounce

Changing configurations for live popups and sticky bars is working intermittently

Resolved Minor
November 02, 2023 - Started 6 months ago - Lasted 1 day
Official incident page

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Outage Details

When users change a popup/sticky bar configuration (targeting rules, frequency, etc.) or create a new popup/sticky bar, those changes might not become live, even after republishing. This is due to our infrastructure provider Cloudflare's outage: https://www.cloudflarestatus.com/.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/03/2023 06:06PM

Cloudflare's API has been restored and all related Unbounce functionality is now working as per normal. Thank you for your patience while this issue was resolved.

MONITORING 6 months ago - at 11/02/2023 06:58PM

The domains that already failed will be gradually retried over the next few hours.

MONITORING 6 months ago - at 11/02/2023 06:57PM

Our developers have applied a fix for the domain issue. Domains can be added regardless of the Cloudflare status.

IDENTIFIED 6 months ago - at 11/02/2023 06:25PM

The domains that are failing to be added are retried automatically and will succeed once Cloudflare is available. Since Cloudflare is seeing an improvement, some failed domains have now succeeded.

IDENTIFIED 6 months ago - at 11/02/2023 06:06PM

The Cloudflare outage also affects new domain creation. New domains cannot currently be added to Unbounce.

IDENTIFIED 6 months ago - at 11/02/2023 05:32PM

When users change a popup/sticky bar configuration (targeting rules, frequency, etc.) or create a new popup/sticky bar, those changes might not become live, even after republishing. This is due to our infrastructure provider Cloudflare's outage: https://www.cloudflarestatus.com/.

Latest Unbounce outages

Publishing issue - 16 days ago
Can't invite users - about 1 month ago
New Domains Cannot Be Set-up - about 1 month ago

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