Outage in Unit21

Investigating service disruption

Resolved Major

March 16, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing a service disruption. Search is experiencing a major outage. Our team is working to identify the problem and resolve it. Users may be experiencing an error along the lines of "There was an error searching entities. Please try again". The search bar will also return an empty result.

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 03/16/2023 06:11PM

The issue has been resolved and search should be functional again

IDENTIFIED about 1 year ago - at 03/16/2023 05:06PM

We are currently experiencing a service disruption. Search is experiencing a major outage.

Our team is working to identify the problem and resolve it.

Users may be experiencing an error along the lines of "There was an error searching entities. Please try again". The search bar will also return an empty result.

Latest Unit21 outages

My Alerts, Queued Alerts, and Admin Alerts page outage - about 2 months ago

Partial outage on alert listing - 4 months ago

Unable view/edit rules - 4 months ago

Unable to search entities - 5 months ago

Auth0 preventing login - 6 months ago

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