Outage in Unit21
Unable to search entities
Resolved Major
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Outage Details
We are currently experiencing an issue with cases showing an error on initial page load for searching for entities, as well as cases not loading entities on initial page load.
For the time being, you can use a workaround of navigating away from the case and navigating back, the entities should load then.
We have identified a fix and are working to implement the fix ASAP. We will update the status once the fix has been implemented.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/08/2023 07:44PM
A fix has been deployed and this incident is resolved.
IDENTIFIED
over 1 year ago - at 11/08/2023 07:11PM
We are currently experiencing an issue with cases showing an error on initial page load for searching for entities, as well as cases not loading entities on initial page load.
For the time being, you can use a workaround of navigating away from the case and navigating back, the entities should load then.
We have identified a fix and are working to implement the fix ASAP. We will update the status once the fix has been implemented.
Latest Unit21 outages
My Alerts, Queued Alerts, and Admin Alerts page outage - over 1 year ago
Partial outage on alert listing - over 1 year ago
Unable view/edit rules - over 1 year ago
Auth0 preventing login - over 1 year ago
Rules and exports are delayed - over 1 year ago
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