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Outage in Unit21

Users unable to access Unit21

Resolved Minor
July 16, 2026 - Started 13 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

A 3.1-hour outage prevented users from accessing Unit21, caused by an Amazon CloudFront outage. The incident was identified and monitored until the underlying AWS infrastructure issue was resolved. Full access to Unit21 was restored upon resolution of the CloudFront disruption.

We are currently investigating issues with users unable to access Unit21

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 07/16/2026 11:41AM

This incident has been resolved.

IDENTIFIED 13 days ago - at 07/16/2026 09:41AM

We identified that this issue is caused by Amazon CloudFront outage (https://health.aws.amazon.com/health/status).

INVESTIGATING 13 days ago - at 07/16/2026 08:37AM

We are currently investigating issues with users unable to access Unit21

Latest Unit21 outages

Webhooks Service Outage - about 2 months ago

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