Outage in Unit21
Service temporarily unavailable
Resolved MajorIncident Report
Summary AI Generated
Unit21 experienced a major service outage lasting approximately 43 minutes on September 16, 2026, rendering the service temporarily unavailable. The issue was identified and linked to a maintenance update, which was halted to restore normal operations while a fix was implemented. The incident was fully resolved within the same timeframe.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/16/2026 06:01PM
This incident has been resolved.
IDENTIFIED
7 days ago - at 09/16/2026 05:50PM
The issue has been identified and fix is being implemented. Some temporary service interruptions may occur while the fix is being applied. We apologize for the disruption.
INVESTIGATING
7 days ago - at 09/16/2026 05:43PM
We have stopped the ongoing maintenance update and restored normal operations. We are continuing to investigate the issue.
INVESTIGATING
7 days ago - at 09/16/2026 05:38PM
We are currently investigating this issue.
INVESTIGATING
7 days ago - at 09/16/2026 05:20PM
We are currently investigating this issue.
Latest Unit21 outages
Incident with Database - 19 days ago
Ingestion Lag - about 1 month ago
Users unable to access Unit21 - 2 months ago
Transaction Screening Issues - 2 months ago
LexisNexis Watchlist Screening Issue - 2 months ago
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