Outage in Urban Sharing
IoT VPN Down
Resolved Major
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Outage Details
Components affected
Urban Sharing Bike mobile network communicationsLatest Updates ( sorted recent to last )
Telit has resolved their VPN issues and connectivity resumed. Vehicles will start coming online and becoming available within the next minutes.
We're still waiting for resolution from our VPN partner, Telit. Cited reasons being maintenance operations.
We're seeing connectivity issues with one of our IoT communication partners' VPN connection to our systems, and as a result bike controllers in some systems are unable to communicate and unlock.
This affects LOVELO Rouen and MEVO Gdansk systems.
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