Brief K-12 Multi-Site Outage

Information Technology Services (ITS) has confirmed that the outages have been resolved and no other disruptions are expected.

In the event that you experience any further issues with access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.

This morning, Thursday, February 22, 2024, at approximately 10:30 a.m. several K-12 schools had a brief disruption of their network services. All of the sites involved had Comcast as their last mile provider.

At this time, all sites are back up and appear to be operating normally. We are currently working with ENA to determine the root cause of the outage. An update will be provided once we have more information.

Sites Affected:

* Bartow County
* Buford City
* Cherokee County
* Clarke County
* Douglas County
* Floyd County
* Fulton County
* Gordon County
* Hall County

If you are continuing to experience issues with your network, please contact the Helpdesk at helpdesk@usg.edu or call 706-583-2001.
Please include details of your issue, the start time, and relevant/current contact information for your network technician(s) when you contact the Helpdesk for swift assistance.