This chart provides user-reported problems for UXCam in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official UXCam status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last UXCam outages.
Minor Resolved · started 2 months ago
Partial outage in session processing
During an infrastructure migration process, we faced an unexpected downtime of around 15 mins. This impacted the upload of sessions from the devices. The change has been reverted and the system is operating in a normal state. The sessions that failed to upload during the time of the issue have started to upload, and due to the burst of traffic, we are facing delays in sessions getting processed. Our system is catching up. We will keep you all posted.
Minor Resolved · started 6 months ago
Delay in sessions to appear in the UXCam Dashboard
We are observing delays in sessions appearing on the dashboard. The team is already on it. From initial investigation, we don't think there has been any loss in the data.
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Minor Resolved · started 7 months ago
We faced issues with Query Engine, which impacted our application dashboard. This issue was caused by the AWS cloud service not being able to provide the compute instances to lunch and scale-up our query engine.
Minor Resolved · started 8 months ago
On July 28, 2022, during a routine deployment, we faced an unexpected outage that led to the UXCam Dashboard being unavailable from 7:31 am to 8:20 am (UTC). We identified the cause and implemented the fix, and were able to recover the system. We apologize for any inconvenience that this has caused.
Minor Resolved · started 9 months ago
Delay in session processing
We experienced high load in our system causing delay in session processing. We upgraded our system to handle the load, and the system is recovering. We are monitoring closely.
Major Resolved · started 10 months ago
Downtime and degraded performance because of AWS issues
We are observing downtime and degraded performance in verify-service, session-processing, and dashboard because our cloud-provider AWS is having issues.
Minor Resolved · started 10 months ago
Outage in UXCam Dashboard
On May 17, 2022, during a routine deployment, we faced an unexpected outage that led to the UXCam Dashboard being unavailable from 8:17 am to 9:04 am (UTC). We identified the cause and implemented the fix, and were able to recover the system. We apologize for any inconvenience that this has caused.
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