Outage in Vanilla Forums
Intermittent 522 errors from Cloudflare's DEN datacenter
Resolved Minor
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Outage Details
Since this morning at approximately 9:30, we've been observing intermittent 522 errors from Cloudflare that are isolated to their DEN (Denver, Colorado, USA) datacenter. No other datacenters are impacted. Users located in Colorado will experience intermittent 522 errors from Cloudflare.
We have opened a ticket with Cloudflare and are awaiting updates.
Components affected
Vanilla Forums Hosted CommunitiesLatest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/20/2023 07:17AM
Cloudflare has rerouted the traffic for that datacenter and the issue appear resolved. As of about 30 minutes ago, all traffic is back to normal and we're now seeing zero dropped requests from DEN.
IDENTIFIED
over 1 year ago - at 11/18/2023 02:51AM
We've had a long chat with Cloudflare's support team and the issue is being escalated to their network team. There appear to be some occasional packet drops between Denver and our Montréal datacenter. We estimate about 4% of traffic coming in from Denver is taking more than 5 seconds to respond and/or times out. Traffic originating from all other regions are unaffected and operating normally.
We continue to investigate and await further responses from Cloudflare.
IDENTIFIED
over 1 year ago - at 11/17/2023 11:52PM
Since this morning at approximately 9:30, we've been observing intermittent 522 errors from Cloudflare that are isolated to their DEN (Denver, Colorado, USA) datacenter. No other datacenters are impacted. Users located in Colorado will experience intermittent 522 errors from Cloudflare.
We have opened a ticket with Cloudflare and are awaiting updates.
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