Outage in VictorOps

Experiencing Degradation with Reports

Resolved Minor
February 28, 2024 - Started 2 months ago - Lasted about 15 hours
Official incident page

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Outage Details

We are currently experiencing lag in our report tooling. New Incidents will not show-up in any reports until the incident is resolved.
Components affected
VictorOps Reporting
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/28/2024 11:46PM

This incident has been resolved. Reporting is fully operational. We apologize again for any inconvenience.

Please direct any questions regarding this incident to On-Call Support:
https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

MONITORING 2 months ago - at 02/28/2024 09:08PM

UPDATE: Reporting back to Operational status.
We continue to monitor our Reporting data and will be keeping this incident open for the time being.

Thanks again for your patience while we work to completely resolve this incident.

MONITORING 2 months ago - at 02/28/2024 07:24PM

UPDATE: Remediation complete; watching the latency decrease.
Thanks again for your patience while we work this issue to resolution.

IDENTIFIED 2 months ago - at 02/28/2024 04:28PM

Apologies for the Reporting inconvenience!

Current Status:
- Data is up to date as of 6:00 AM (UTC)
- No reporting data lost
- Data replication is in progress and will be 100% available once complete

Please direct any questions to Splunk On-Call Support: https://help.victorops.com/knowledge-base/how-to-contact-splunk-on-call-support/

IDENTIFIED 2 months ago - at 02/28/2024 08:58AM

We have identified the issue and are working towards a resolution.

INVESTIGATING 2 months ago - at 02/28/2024 08:57AM

We are currently experiencing lag in our report tooling. New Incidents will not show-up in any reports until the incident is resolved.

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