VictorOps Status

Resolved Splunk On-Call Service Disruption: Actively Investigating

We are actively investigating a service affecting issue with the message delivery and alerting associated to our platform. We are approaching this issue with the highest level of urgency and the appropriate parties are actively engaged in troubleshooting the issue. Updates to follow as soon as they are available. f you have any immediate questions, please contact the Splunk On-Call Support team: [email protected]

Resolved Slack Integration Re-authorization

Currently experiencing an issue with Slack integration re-authorization on the integrations page. Please do not attempt to reauthorize at this moment. We are investigating this issue and will provide updates as soon as possible.

Resolved Slowdown on billing page

We are monitoring slowdowns on the Splunk On-Call billing page. The page might be slow to load for some customers. Please stay tuned for updates.

Resolved Isolated and Intermittent Performance Issues

We are monitoring a performance issue associated with a third-party partner that may be creating intermittent performance challenges on the VictorOps platform. For more information, please reference the following status page: https://www.cloudflarestatus.com/ If you have any immediate questions, please feel free to contact the VictorOps Support Team at [email protected]

Resolved VictorOps Service Disruption with Upstream Internet connectivity challenges

We are experiencing upstream internet connectivity challenges impacting customers’ ability to log into VictorOps. Please stay tuned for further information on our status.victorops.com and Twitter.

Resolved VictorOps Service Disruption: All Systems Operational

We are actively investigating a service disruption and will be posting updates as efficiently as possible. If you have any immediate questions, please contact the VictorOps Support Team: [email protected]

Resolved Slack Integration: Configuration Challenges

We are currently investigating an issue with our Slack integration. New customers attempting to configure their Slack integration may be encountering an error message during the initial set-up process. In addition, existing customers may encounter an error message if they revoke and re-enable their Slack integration. We are working to resolve the above issues as efficiently as possible. Updates to follow. If you have any immediate questions, please contact the VictorOps + Splunk Support Team: [email protected]

Resolved Monitoring Intermittent Performance Issues (East Coast of the United States)

We have noted intermittent Internet performance issues this afternoon and evening along the eastern seaboard of the United States. These sporadic and isolated issues have temporarily affected the ingestion and delivery performance of email and phone alerting and notifications. We are continuing to actively monitor this situation and will provide relevant updates to our Status Page if and when applicable. If you have any immediate questions, please contact our support team at [email protected] We are here to help.

Resolved VictorOps Service Disruption - Timeline, People Pane, Incident Pane

We are currently experiencing an isolated service disruption. The effected areas are currently being investigated by our Engineering Team in order to identify the issue and implement a solution. We are actively working to resolve this issue as quickly as possible and we will send an additional update within the next 20 minutes. Use the Subscribe to Updates option or follow @VOSupport on Twitter for updates. If you have any immediate questions or concerns, our support team is standing by via email at [email protected] or submit the form on our Contact Support page (https://victorops.com/contact-support/).

Resolved VictorOps Service Disruption with Notifications

We are currently experiencing an isolated service disruption. The effected areas are currently being investigated by our Engineering Team in order to identify the issue and implement a solution. We are actively working to resolve this issue as quickly as possible and we will send an additional update within the next 20 minutes. Use the Subscribe to Updates option or follow @VOSupport on Twitter for updates. If you have any immediate questions or concerns, our support team is standing by via email at [email protected] or submit the form on our Contact Support page (https://victorops.com/contact-support/).