Is xMatters Down? Check current status

Check if xMatters is down, official outages, user-reported issues, and outages map.

Current xMatters status

xMatters is working normally

Updated from xMatters official status page

xMatters not working for you?

xMatters service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
xMatters Outage Map

View xMatters Reports Map

Track xMatters on your status page

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  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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xMatters recent outages and downtime history

IsDown has tracked 26 incidents since started monitoring xMatters status in February 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official xMatters outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 20, 2025
05:20 PM +07
Major
Issue Discovered - Service disruption in All Regions – Conferencing
xMatters monitoring tools have identified a issue with xMatters Conferencing and Voice calls for ...
1 day
Oct 11, 2025
05:58 AM +07
Minor
Issue Discovered - Degraded performance in North American Region – Integration Platform
The xMatters monitoring tools have alerted Customer Support to a potential issue with the integra...
4 days
Sep 24, 2025
10:59 AM +07
Minor
Issue Discovered - Service disruption in All Regions – Mobile App
xMatters identified a issue with the Apple iOS Push Notifications for clients in All Regions. We...
about 1 hour
Aug 06, 2025
10:27 AM +07
Major
Issue Discovered - Service disruption in All Regions – Multiple Services
xMatters monitoring tools have identified a potential issue with xMatters On-Demand for clients i...
about 2 hours
Jun 24, 2025
03:14 AM +07
Minor
xMatters - Support Center - support.xmatters.com
We have identified a problem affecting the xMatters Support Center. Our team is investigating and...
33 minutes
Jun 13, 2025
01:47 AM +07
Minor
Issue Discovered - Service disruption in North American Region – Integration Platform
xMatters monitoring tools have identified a potential issue with the xMatters Integration Platfor...
about 3 hours
May 14, 2025
12:45 AM +07
Minor
Issue Discovered - Service disruption in European Region - Multiple Services
xMatters monitoring tools have identified a potential issue with xMatters On-Demand for some clie...
about 3 hours
Apr 04, 2025
12:15 AM +07
Minor
Issue Discovered - Service disruption in All Regions – Integration Platform
xMatters monitoring tools have identified a potential issue with xMatters Integration Platform fo...
about 5 hours
Jul 05, 2024
11:19 PM +07
Minor
Issue Discovered - Service disruption in North American Region - Multiple Services
xMatters monitoring tools have identified a potential issue with xMatters On-Demand for some clie...
about 1 hour
Jul 01, 2024
01:23 PM +07
Major
Issue Discovered - Service disruption in North America Region – Partial Outage
xMatters monitoring tools have identified a potential issue with xMatters for some clients in the...
about 2 hours
Sign up to check more outage history

Looking to track xMatters outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

Try IsDown risk-free 14-day free trial · No credit card required

User comments about xMatters status

See what users are saying about xMatters issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Michael - Alerts not going out when initiating from workflow.

xMatters components or services current status

Component Status Details
North America status OK View details
Europe, Middle East, and Africa status OK View details
Asia Pacific status OK View details

Users who monitor xMatters status also monitor these services

Users are monitoring tens of services with IsDown. Here are some that are monitored together with xMatters. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.

Genesys Cloud

Genesys Cloud

OK
IDVerse

IDVerse

MAJOR
DocuSign

DocuSign

OK
AWS

AWS

OK
Cloudflare

Cloudflare

MINOR
Microsoft 365

Microsoft 365

OK
Jira Core

Jira Core

OK
Wealthbox

Wealthbox

OK
Smartsheet

Smartsheet

OK
Webflow

Webflow

OK
Adobe

Adobe

MINOR
Pardot

Pardot

OK
Qualtrics

Qualtrics

OK
ShareGate

ShareGate

OK
Showpad

Showpad

OK
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xMatters is an incident management platform that facilitates IT alerting and on-call scheduling through multiple channels including SMS, email, voice, and a mobile app.

Monitoring xMatters since February 2021

Tracking 27 xMatters services and regions

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Check their status page.

8 incidents in 2025

How to monitor the status of xMatters and all your dependencies?

IsDown is a status page aggregator that monitors if xMatters and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when xMatters, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors xMatters?

IsDown monitors xMatters health in almost real-time

Every few minutes we go to the status page of xMatters (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of xMatters's 27 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in xMatters, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from xMatters and other services.

What you get when monitoring xMatters with IsDown

Track xMatters incidents and downtimes by severity

IsDown checks xMatters official status page for major/minor outages or downtimes. A major outage is when xMatters experiences a critical issue that severely affects one or more services/regions. A minor incident is when xMatters experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a xMatters outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with xMatters

xMatters and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of xMatters outages and downtimes

IsDown collects all information from the outages published in xMatters status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming xMatters maintenance events

xMatters publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the xMatters outages that impact your business

IsDown monitors xMatters and all their 27 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor xMatters but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor xMatters and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Get notified imediatelly when there's an issue with xMatters or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from xMatters and other services.

Start Monitoring for Free

Send outage information from xMatters and other services to your tools

IsDown integrates with 20+ tools. Connect the status of xMatters and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Share xMatters status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is xMatters down?'

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xMatters Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect xMatters outages, IsDown monitors xMatters's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official xMatters status page monitoring with real-time incident details.
Monitor 4,522+ services including xMatters in a single dashboard.
Instant xMatters outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of xMatters official status and user-reported issues.
Maintenance feed for xMatters
Granular alerts filtering by xMatters components and regions.
Start Monitoring xMatters with IsDown

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Frequently Asked Questions

Is xMatters down today?

xMatters isn't down. You can check xMatters status and incident details on the top of the page. IsDown continuously monitors xMatters official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current xMatters status?

xMatters is currently operational. You can check xMatters status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a xMatters outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is xMatters down today or just slow?

Currently there's no report of xMatters being slow. Check on the top of the page if there are any reported problems by other users.

How are xMatters outages detected?

IsDown monitors the xMatters official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is xMatters having an outage right now?

xMatters last outage was on October 20, 2025 with the title "Issue Discovered - Service disruption in All Regions – Conferencing"

How to check if xMatters is down?

Why use IsDown to monitor xMatters instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor xMatters and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring xMatters?

IsDown and DownDetector help users determine if xMatters is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about xMatters's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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