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xMatters status. Is xMatters down right now?

xMatters status updated

Is xMatters down?

xMatters is working normally

IsDown last checked xMatters status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Feb 2021 · 27 incidents caught · 27 components tracked in real-time

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xMatters service health over the last 24 hours

This chart shows the number of user-reported issues for xMatters service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

xMatters Outage Map

xMatters outage map showing where users report when xMatters is down

See where users report xMatters is down. The map shows recent xMatters outages from around the world.

xMatters Outage Map

Monitor xMatters status and outages

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Downtime health for the last 90 days

In the last 90 days, xMatters had 1 incident with a median duration of 8 minutes.

Total
1

Incidents

Critical
0

Major Outages

Warning
1

Minor Incidents

Duration
8 minute

Median Resolution

Latest xMatters outages detected by IsDown

Check xMatters status history below. IsDown detects when xMatters is down, tracking both official outages and user-reported issues.

8 minutes
Issue Discovered - Service disruption in North American Region - Multiple Ser...
Nov 21, 2025 at 08:54 AM
1 day
Issue Discovered - Service disruption in All Regions – Conferencing
Oct 20, 2025 at 06:20 AM
4 days
Issue Discovered - Degraded performance in North American Region – Integratio...
Oct 10, 2025 at 06:58 PM
about 1 hour
Issue Discovered - Service disruption in All Regions – Mobile App
Sep 23, 2025 at 11:59 PM
about 2 hours
Issue Discovered - Service disruption in All Regions – Multiple Services
Aug 05, 2025 at 11:27 PM
33 minutes
xMatters - Support Center - support.xmatters.com
Jun 23, 2025 at 04:14 PM
about 3 hours
Issue Discovered - Service disruption in North American Region – Integration ...
Jun 12, 2025 at 02:47 PM
about 3 hours
Issue Discovered - Service disruption in European Region - Multiple Services
May 13, 2025 at 01:45 PM
about 5 hours
Issue Discovered - Service disruption in All Regions – Integration Platform
Apr 03, 2025 at 01:15 PM
about 1 hour
Issue Discovered - Service disruption in North American Region - Multiple Ser...
Jul 05, 2024 at 12:19 PM
Sign up to check more outage history

Get alerts when xMatters is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

xMatters Scheduled Maintenances

Check upcoming xMatters maintenance windows. 1 scheduled maintenances may affect xMatters status.

  • Jan 24 2026
    Voice notification

    Scheduled for January 24, 2026 at 12:00 AM EST · until 05:00 AM EST

    One of our service providers responsible for voice notifications and interactions will be performing scheduled maintenance on January 24, 2026, between 12:00 AM EST and 5:00 AM EST. We do not anticipate any impact to customers but some users may e...

xMatters Components Status

Check if any xMatters component is down. View the current status of 3 services and regions.

Component Status Details
Asia Pacific status OK View details
Europe, Middle East, and Africa status OK View details
North America status OK View details

Compare xMatters vs alternatives

Compare xMatters status, outages, and service health against alternatives. See which services go down less often.

VictorOps VictorOps
OK
0 incidents in the last 30 days
Compare xMatters vs VictorOps
PagerDuty PagerDuty
OK
4 incidents in the last 30 days
Compare xMatters vs PagerDuty
OpsGenie OpsGenie
OK
0 incidents in the last 30 days
Compare xMatters vs OpsGenie
AlertOps AlertOps
OK
0 incidents in the last 30 days
Compare xMatters vs AlertOps

About xMatters Status and Outage Monitoring

IsDown has monitored xMatters continuously since February 2021, tracking this Incident Management for 5 years. Over that time, we've documented 27 outages and incidents, averaging 0.5 per month. When xMatters goes down, incidents typically resolve within 8 minutes based on historical data.

We monitor xMatters's official status page across 27 components organized into 3 groups. IsDown interprets xMatters statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.

When xMatters is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.

Engineering and operations teams rely on IsDown to track xMatters status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown Monitors xMatters

IsDown checks xMatters's status page every few minutes, across all 27 components. We combine official status data with user reports to detect when xMatters is down, often before the vendor announces it.

When xMatters status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.

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xMatters status monitoring dashboard

What you get when monitoring xMatters with IsDown

Track xMatters incidents and downtimes by severity

IsDown checks xMatters official status page for major/minor outages or downtimes. A major outage is when xMatters experiences a critical issue that severely affects one or more services/regions. A minor incident is when xMatters experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a xMatters outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with xMatters

xMatters and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of xMatters outages and downtimes

IsDown collects all information from the outages published in xMatters status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming xMatters maintenance events

xMatters publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the xMatters outages that impact your business

IsDown monitors xMatters and all their 27 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Monitor xMatters Alongside All Your Dependencies

xMatters is just one of 5,421 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.

One Dashboard

Monitor xMatters health alongside all your other vendors in a single view.

Smart Alerts

Get notified when xMatters is down. Filter by severity to skip noise.

20+ Integrations

Route xMatters outage alerts to Slack, Teams, PagerDuty, or webhooks.

Status Page

Share xMatters service status with your team or customers on a branded page.

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xMatters Downdetector vs IsDown

Looking for xMatters outage alerts like Downdetector? IsDown monitors xMatters's official status page for verified incident data, not just user reports. Know exactly when xMatters is down, which components are affected, and when service health is restored. Here's why official xMatters status monitoring beats crowdsourced detection:

Features
Downdetector
Official xMatters status page monitoring. Know when xMatters is down with real time incident details.
Monitor 5,420+ services including xMatters in a single dashboard.
Instant xMatters outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring: xMatters official status plus user reports for early outage detection.
Maintenance feed for xMatters
Granular alerts filtering by xMatters components and regions.
Monitor xMatters Status with IsDown

14-day free trial • No credit card required

Frequently Asked Questions

Is xMatters down today?

xMatters isn't down. You can check xMatters status and incident details on the top of the page. IsDown continuously monitors xMatters official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current xMatters status?

xMatters is currently operational. You can check xMatters status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a xMatters outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is xMatters down today or just slow?

Currently there's no report of xMatters being slow. Check on the top of the page if there are any reported problems by other users.

How are xMatters outages detected?

IsDown monitors the xMatters official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is xMatters having an outage right now?

xMatters last outage was on November 21, 2025 with the title "Issue Discovered - Service disruption in North American Region - Multiple Services"

How to check if xMatters is down?

Why use IsDown to monitor xMatters instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor xMatters and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring xMatters?

IsDown and DownDetector help users determine if xMatters is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about xMatters's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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