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xMatters vs OpsGenie - Uptime & Outage Comparison

Compare uptime, outage statistics, and incident history between xMatters and OpsGenie. See which service has better reliability.

Note: Each service has different practices when updating its status page. One service may report more incidents due to transparency, not necessarily worse reliability. Compare these stats with context.

xMatters

xMatters

Status monitoring since February 2021

Major Outage

xMatters Incident Statistics

0
Last 7 days
1
Last 30 days
2
Last 90 days

Recent xMatters Incidents

Ongoing 10 days ago

Issue Discovered - Service disruption in All Regions – SMS Notification to th...

xMatters has identified an issue with xMatters SMS Notification for some clients in All Regions to numbers in the Uni...

Resolved about 1 month ago

Notice: Issue discovered with xMatters and ServiceNow update Zurich Patch 10...

We recommend that customers who have integrated ServiceNow with xMatters hold off on installing the following Service...

Resolved 3 months ago

Issue Discovered - Service disruption in North American Region - Multiple Ser...

xMatters monitoring tools have identified an issue with xMatters On-Demand for some clients located in the North Amer...

OpsGenie

OpsGenie

Status monitoring since April 2020

Operational

OpsGenie Incident Statistics

0
Last 7 days
1
Last 30 days
3
Last 90 days

Recent OpsGenie Incidents

Resolved 17 days ago

Disrupted Opsgenie/JSM availability

We are actively investigating reports of a service disruption affecting Opsgenie and Jira Service Management. We will...

Resolved about 1 month ago

Issues with Microsoft Teams notifications for Opsgenie customers

On August 19, 2026, we identified an issue affecting the delivery of Microsoft Teams notifications for Opsgenie stand...

Resolved 2 months ago

Voice call failures for some India based numbers

We are working with our notification provider to resolve the issue. We will provide another update in 24 hours or as ...

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