Check if Halp is down, official outages, user-reported issues, and outages map.
Halp is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 27 incidents since started monitoring Halp status in May 2021. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Halp outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Apr 09, 2024
06:19 AM CEST
|
Minor
Halp customers are not able to install the Assist Slack app. Fix identified, waiting on support f...
|
about 10 hours |
|
Feb 16, 2024
05:09 PM CET
|
Minor
We are currently investigating an issue with the Assist app showing "Something went wrong"
|
about 3 hours |
|
Nov 22, 2022
09:01 PM CET
|
Minor
Comment syncing and ticket creation might fail or be slower than expected. We are investigating t...
|
about 2 hours |
|
Nov 18, 2022
05:13 PM CET
|
Minor
We experienced an incident due to a migration ran by the engineering team. Delays with ticket cre...
|
about 5 hours |
|
Jun 14, 2022
01:38 AM CEST
|
Minor
We are currently investigating this issue.
|
less than a minute |
|
Jun 01, 2022
04:28 PM CEST
|
Minor
The issue has been identified and a fix is being implemented.
|
33 minutes |
|
May 31, 2022
11:09 PM CEST
|
Minor
Ticket creation is down for some teams. Assist is unable to find forms and is posting an error to...
The issue has been identified and a fix is being implemented.
|
27 minutes |
|
Mar 09, 2022
10:07 PM CET
|
Minor
We are currently investigating this issue.
|
20 days |
|
Nov 29, 2021
04:55 PM CET
|
Minor
Some comments with attachments are failing to upload
|
4 months |
|
Oct 22, 2021
12:10 AM CEST
|
Minor
We are currently investigating this issue.
|
5 months |
See what users are saying about Halp issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
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Users are monitoring tens of services with IsDown. Here are some that are monitored together with Halp. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Halp is a ticketing tool that integrates with Slack, Microsoft Teams, and Jira Service Desk to streamline IT support and internal ticket management.
Monitoring Halp since May 2021
Tracking 6 Halp services and regions
0 incidents in 2025
IsDown is a status page aggregator that monitors if Halp and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Halp, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Halp (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Halp's 6 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Halp and other services.
IsDown checks Halp official status page for major/minor outages or downtimes. A major outage is when Halp experiences a critical issue that severely affects one or more services/regions. A minor incident is when Halp experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Halp outage, we send you an alert and update your dashboard and status page.
Halp and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Halp status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Halp publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Halp and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Halp but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Halp and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Halp and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Halp down?'
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While Downdetector relies on user-submitted reports to detect Halp outages, IsDown monitors Halp's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Halp status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Halp in a single dashboard. | ||
| Instant Halp outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Halp official status and user-reported issues. | ||
| Maintenance feed for Halp | ||
| Granular alerts filtering by Halp components and regions. |
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Halp isn't down. You can check Halp status and incident details on the top of the page. IsDown continuously monitors Halp official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Halp is currently operational. You can check Halp status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Halp being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Halp official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Halp last outage was on April 09, 2024 with the title "Halp customers are unable to login with Slack"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Halp and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Halp is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Halp's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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