Outage in Halp
Delays with ticket creation and reports of duplicate ticket threads
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are continuing to monitor the situation.
We are continuing to investigate this issue.
We experienced an incident due to a migration ran by the engineering team. Delays with ticket creation and issues with messaging were reported by users of our Slack product. We believe most behaviors to be resolved but are currently investigating issues with duplicate ticket thread messages for certain users.
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