Outage in Halp
Assist Home not loading for some customers
Resolved MinorIncident Report
We are currently investigating an issue with the Assist app showing "Something went wrong"
Components affected
Halp Slack Apps/IntegrationsNeed to monitor Halp outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 02/16/2024 07:14PM
This incident has been resolved.
MONITORING
over 1 year ago - at 02/16/2024 05:43PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
over 1 year ago - at 02/16/2024 04:40PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
over 1 year ago - at 02/16/2024 04:09PM
We are currently investigating an issue with the Assist app showing "Something went wrong"
Latest Halp outages
Halp customers are unable to login with Slack - over 1 year ago
Halp is experiencing a performance degradation - almost 3 years ago
Delays with ticket creation and reports of duplicate ticket threads - almost 3 years ago
Email delivery is failing - over 3 years ago
Some teams are impacted by fields being removed when editing tickets - over 3 years ago
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