Outage in Halp
Halp is experiencing a performance degradation
Resolved MinorIncident Report
Comment syncing and ticket creation might fail or be slower than expected. We are investigating the issue
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 11/22/2022 10:00PM
This incident has been resolved.
MONITORING
about 3 years ago - at 11/22/2022 08:10PM
The issue has been identified and seems to be alleviating. We are monitoring the situation closely. Ticket creation and comment syncing may still be slower than usual
INVESTIGATING
about 3 years ago - at 11/22/2022 08:01PM
Comment syncing and ticket creation might fail or be slower than expected. We are investigating the issue
Latest Halp outages
Halp customers are unable to login with Slack - over 1 year ago
Assist Home not loading for some customers - almost 2 years ago
Delays with ticket creation and reports of duplicate ticket threads - about 3 years ago
Email delivery is failing - over 3 years ago
Some teams are impacted by fields being removed when editing tickets - over 3 years ago
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