Outage in VictorOps

Splunk On-Call Email Alert Ingestions Disruption

Resolved Minor
November 13, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Splunk On-Call Email Alert Ingestion appears to be disrupted. Thanks for your patience while we investigate this issue. Contact Us: https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/13/2025 04:54PM

We've identified this issue as stemming from a release by our Email Alert provider. Their release has been rolled back and now Email Alert delivery to On-Call is fully operational. Our apologies for this disruption.

Contact Us: https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

MONITORING 1 day ago - at 11/13/2025 04:00PM

We are now seeing successful delivery of email alerts in our system. We are moving status to monitoring while we investigate the cause for this disruption.

Thanks for your patience while we continue to investigate. Updates to follow.

Contact Us: https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

INVESTIGATING 1 day ago - at 11/13/2025 03:35PM

Splunk On-Call Email Alert Ingestion appears to be disrupted. Thanks for your patience while we investigate this issue.

Contact Us: https://help.splunk.com/en/splunk-enterprise/alert-and-respond/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

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