Outage in VictorOps

We are currently investigating a problem regarding the availability of the iOS On-Call Mobile App in the Apple App Store.

Resolved Minor
August 14, 2025 - Started 13 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Please bear with us while we troubleshoot this issue; updates will follow. Note, this issue DOES NOT affect the functionality of previously downloaded iOS apps. Android is unaffected. For questions or concerns regarding the iOS Mobile App availability, please reach out to Splunk On-Call Support: https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/contact-splunk-on-call-support
Components affected
VictorOps iOS client
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 08/13/2025 11:00PM

This incident has been resolved. The iOS Mobile App for On-Call is once again available in the Apple App Store.

Apologies for any inconvenience!

Please send any questions regarding this issue to Splunk On-Call Support:

https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

INVESTIGATING 13 days ago - at 08/13/2025 09:47PM

Please bear with us while we troubleshoot this issue; updates will follow.

Note, this issue DOES NOT affect the functionality of previously downloaded iOS apps. Android is unaffected.

For questions or concerns regarding the iOS Mobile App availability, please reach out to Splunk On-Call Support:

https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/contact-splunk-on-call-support

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