Outage in VictorOps

We are currently investigating a problem regarding the availability of the iOS On-Call Mobile App in the Apple App Store.

Resolved Minor

August 13, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

Please bear with us while we troubleshoot this issue; updates will follow. Note, this issue DOES NOT affect the functionality of previously downloaded iOS apps. Android is unaffected. For questions or concerns regarding the iOS Mobile App availability, please reach out to Splunk On-Call Support: https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/contact-splunk-on-call-support

Components affected

VictorOps iOS client

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 08/13/2025 11:00PM

This incident has been resolved. The iOS Mobile App for On-Call is once again available in the Apple App Store.

Apologies for any inconvenience!

Please send any questions regarding this issue to Splunk On-Call Support:

https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/getting-started-guide-for-splunk-on-call-admins/contact-splunk-on-call-support

INVESTIGATING 5 months ago - at 08/13/2025 09:47PM

Please bear with us while we troubleshoot this issue; updates will follow.

Note, this issue DOES NOT affect the functionality of previously downloaded iOS apps. Android is unaffected.

For questions or concerns regarding the iOS Mobile App availability, please reach out to Splunk On-Call Support:

https://help.splunk.com/en/splunk-observability-cloud/splunk-on-call/introduction-to-splunk-on-call/contact-splunk-on-call-support

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