Outage in Vindicia

Production: Account Updater Performance Degradation for Litle/Vantiv

Resolved Minor
November 29, 2023 - Started 5 months ago - Lasted about 19 hours
Official incident page

Need to monitor Vindicia outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Vindicia, and never miss an outage again.
Start Free Trial

Outage Details

We are observing issues while processing Account Updater Responses from the payment processor Litle/Vantiv since 05:40 AM UTC. Our Engineers are currently investigating this issue. Please note that this will only affect customers who utilize Litle/Vantiv as a payment processor. We will share the further update on the progress.
Components affected
Vindicia Production
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 11/30/2023 02:55AM

This incident has been resolved.

MONITORING 5 months ago - at 11/29/2023 11:35AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 months ago - at 11/29/2023 08:30AM

We are observing issues while processing Account Updater Responses from the payment processor Litle/Vantiv since 05:40 AM UTC.

Our Engineers are currently investigating this issue.

Please note that this will only affect customers who utilize Litle/Vantiv as a payment processor.

We will share the further update on the progress.

Latest Vindicia outages

Production: Chase Paymentech Processing Delays Friday, April 26th, 2024 - 6 days ago
Staging | Retain Rest API service degradation - 10 days ago
Production | Reports 2.0 are not generated from March 29th 2024 - about 1 month ago
Production Portal Report 1.0 Performance issue - 2 months ago
Production | MarketOne API degradation for Create Subscription - 2 months ago

The easiest way to monitor Vindicia and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3154 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE