Outage in Vindicia

Production Portal Report 1.0 Performance issue

Resolved Minor
March 01, 2024 - Started 2 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing a longer than expected delivery time for one time reports run from the Vindicia merchant portal. Our engineers are looking into the problem. As soon as performance returns to normal, we will update this advisory. We appreciate your patience. If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to support@vindicia.com.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/01/2024 04:52PM

This incident has been resolved.

MONITORING 2 months ago - at 03/01/2024 01:32PM

Portal report 1.0 Issue has been resolved. No issues with new reports and we are working on backlogs.

If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to support@vindicia.com.

INVESTIGATING 2 months ago - at 03/01/2024 09:33AM

We are experiencing a longer than expected delivery time for one time reports run from the Vindicia merchant portal. Our engineers are looking into the problem. As soon as performance returns to normal, we will update this advisory. We appreciate your patience.

If you have questions, please post a ticket at https://clientsupport.vindicia.com, or send email to support@vindicia.com.

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