Outage in Viva Wallet

Degraded performance on our 3DS transaction flow

Resolved Minor

April 08, 2023 - Started about 1 year ago - Lasted 8 minutes
Official incident page

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Outage Details

Our 3DS acquiring vendor is experiencing technical issues, causing a number of e-Commerce transactions not to be processed.

Components affected

Viva Wallet Checkouts

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/08/2023 01:41AM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 04/08/2023 01:33AM

Our 3DS acquiring vendor is experiencing technical issues, causing a number of e-Commerce transactions not to be processed.

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