Outage in Viva Wallet

Customer Care service degradation

Resolved Minor

February 28, 2024 - Started 2 months ago - Lasted 26 minutes
Official incident page

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Outage Details

We are facing an issue to our chat platform, affecting all countries.

Components affected

Viva Wallet Customer Care

Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/28/2024 10:28PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 02/28/2024 10:15PM

We are facing an issue to our chat platform, affecting all countries.

Latest Viva Wallet outages

Increased Outgoing Bank Transfer Rejections by bank: Alpha Bank Greece - 3 days ago

Degraded Performance on vivawallet.om - 8 days ago

Degraded Performance on Acquiring Flow - 26 days ago

Degraded Performance on Registrations - about 2 months ago

Selfcare Sales Transaction Error Response - about 2 months ago

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