Outage in Viva Wallet

Degraded Performance on Acquiring Flow

Resolved Minor
April 10, 2024 - Started 21 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Card payment scheme Amex is experiencing technical issues. An increased number of acquiring Transactions are not processed.
Components affected
Viva Wallet Checkouts
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 04/11/2024 12:01AM

This incident has been resolved.

INVESTIGATING 21 days ago - at 04/10/2024 09:45PM

Card payment scheme Amex is experiencing technical issues.
An increased number of acquiring Transactions are not processed.

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