Outage in VMware Carbon Black

ENDPOINT STANDARD Dashboard degraded performance - UK

Resolved Minor
February 23, 2024 - Started 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Description: Some elements of ENDPOINT STANDARD UI may take longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD org Administrators may be unable to log in. ENDPOINT STANDARD Dashboard may be unavailable. Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. For any incident updates please visit https://status.carbonblack.com/ Next Update: 60 minutes or upon earlier status change We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue. VMware Carbon Black Team
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/24/2024 12:22AM

VMware Engineering teams have deployed the fix and services are now working as intended. This incident stands resolved, and this is the final notification.

IDENTIFIED 2 months ago - at 02/23/2024 11:04PM

VMware Engineering teams are working on finalizing steps needed for resolution of this issue and for restoration of all services. Logins continue to function as expected. Further updates will be provided in the next 1 hour, or as information becomes available.

IDENTIFIED 2 months ago - at 02/23/2024 10:10PM

VMware Engineering teams continue working on recovering the affected services. Logins continue to function as expected. Further updates will be provided in the next 1 hour, or as information becomes available.

IDENTIFIED 2 months ago - at 02/23/2024 08:55PM

VMware Engineering teams have confirmed that services are in the recovery path and login is now available. More updates will be provided in the next 1 hour or as soon as more information is available.

IDENTIFIED 2 months ago - at 02/23/2024 08:05PM

VMware Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 1 hour or as soon as more information is available.

INVESTIGATING 2 months ago - at 02/23/2024 07:02PM

Description: Some elements of ENDPOINT STANDARD UI may take longer than normal to populate or fail to load intermittently. ENDPOINT STANDARD org Administrators may be unable to log in. ENDPOINT STANDARD Dashboard may be unavailable.

Security Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance.
We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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