Outage in VMware Cloud

VMware SASE - LHR4 Cloud Web Security Issue

Resolved Minor
February 02, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

VMware SASE is investigating a potential service event with LHR4 Cloud Web Security service. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. Start Time: February 02, 2023 09:37 UTC End Time: N/A Current Impact: Under Assessment.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/02/2023 12:48PM

VMware engineering has confirmed that Services continue to be stable and operating as expected past the monitoring period. This is the final communication for this incident and no further updates will be posted.

Start Time: February 02, 2023 07:40 UTC
End Time: February 02, 2023 09:41 UTC

Current Impact: None.

MONITORING about 1 year ago - at 02/02/2023 10:16AM

VMware engineering has been engaged to address the issue with VMware LHR4 Cloud Web Security Service which currently has been mitigated. To assure stability services will be monitored for the next 2 hours.

Start Time: February 02, 2023 07:40 UTC
End Time: February 02, 2023 09:41 UTC

Current Impact: Currently none. During the event, customers were unable to access CWS service in LHR4.

INVESTIGATING about 1 year ago - at 02/02/2023 09:37AM

VMware SASE is investigating a potential service event with LHR4 Cloud Web Security service. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: February 02, 2023 09:37 UTC
End Time: N/A

Current Impact: Under Assessment.

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