Outage in VMware Cloud

VMware Tanzu CloudHealth Issue

Resolved Minor
September 19, 2023 - Started about 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating an issue where attempting to login via VMware Cloud Services Platform is not working and returning a 500 error. The engineering team are working to identify the root cause of the issue. More updates will be provided as available. Start Time: September 19, 2023 14:00 UTC End Time: N/A Current Impact: Customers that access the platform via the VMware Cloud Services Platform portal will be unable to log in to the platform

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/19/2023 07:51PM

Engineering has identified the cause and restored login via VMware's Cloud Services Platform. This incident has been resolved, and there will be no additional updates. If you have any questions, feel free to reach out to us at Support@CloudHealthTech.com or contact your TAM.

Start Time: September 19, 2023 14:00 UTC
End Time: September 19, 2023 19:30 UTC

Current Impact: None.

INVESTIGATING about 2 years ago - at 09/19/2023 02:54PM

We are investigating an issue where attempting to login via VMware Cloud Services Platform is not working and returning a 500 error. The engineering team are working to identify the root cause of the issue. More updates will be provided as available.

Start Time: September 19, 2023 14:00 UTC
End Time: N/A

Current Impact: Customers that access the platform via the VMware Cloud Services Platform portal will be unable to log in to the platform

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