Outage in Volterra

PoP facing dataplane issue on partial node

Resolved Major
June 20, 2023 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

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Outage Details

RE pops are facing dataplane issue on part of the node. We are investigating and going to apply a hotfix to workaround the issue.
Components affected
Volterra Seattle, Washington Volterra Ashburn, VA, United States Volterra Tokyo, Japan Volterra Paris, France Volterra Lisbon, Portugal Volterra Frankfurt, Germany Volterra London, United Kingdom Volterra New York, NY, United States Volterra Madrid, Spain Volterra Sao Paulo, Brazil Volterra San Jose, CA, United States Volterra Amsterdam, Netherlands Volterra Singapore, Singapore
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 06/20/2023 08:56AM

This incident has been resolved.

MONITORING almost 2 years ago - at 06/20/2023 07:41AM

We have identified the case and applied work around to all PoPs. We will keep monitor status.

INVESTIGATING almost 2 years ago - at 06/20/2023 05:35AM

We have applied a work around to half of the PoP

INVESTIGATING almost 2 years ago - at 06/20/2023 03:56AM

RE pops are facing dataplane issue on part of the node. We are investigating and going to apply a hotfix to workaround the issue.

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