Outage in Wakeo

Analytics Module data calculation issue

Resolved Major

January 10, 2023 - Started over 1 year ago
Official incident page

Need to monitor Wakeo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Wakeo, and never miss an outage again.
Start Free Trial

Outage Details

We're facing an issue preventing data from being calculated in our Analytics Module. Investigation is ongoing to identify the origin and solve the issue.

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/10/2023 10:30AM

All Analytics Dashboards are now refreshed.

MONITORING over 1 year ago - at 01/10/2023 09:08AM

We have identified circumstances leading to memory exhaustion during analytics data refresh.
Our system has been adjusted to prevent high memory usage.
All Analytics Dashboards are currently being refreshed and should be up again in less than 2 hours.

We'll closely monitor refreshes for a few days, to ensure this issue is clearly resolved.

INVESTIGATING over 1 year ago - at 01/10/2023 08:32AM

We're facing an issue preventing data from being calculated in our Analytics Module.
Investigation is ongoing to identify the origin and solve the issue.

Latest Wakeo outages

High latency on email delivery and webhooks retries - 2 months ago

High response time - 9 months ago

POST/PATCH outage on Shipments API - 12 months ago

Webapp unreachable - about 1 year ago

Features were temporarily unavailable - about 1 year ago

The best way to monitor Wakeo and all your cloud services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook