Outage in Webdam

Slow batch downloads

Resolved Minor

April 15, 2022 - Started about 2 years ago - Lasted 16 minutes
Official incident page

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Outage Details

We are currently investigating reports of slow batch downloads.

Components affected

Webdam Infrastructure Webdam Download Webdam Core Webdam API

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 04/15/2022 05:14PM

A fix has been implemented and we are monitoring results. Queued Batch Downloads should be completed soon.

INVESTIGATING about 2 years ago - at 04/15/2022 05:01PM

We are currently investigating reports of slow batch downloads.

Latest Webdam outages

Linkrui - Unable to authenticate - 10 days ago

Latency within Webdam - 21 days ago

Latency issues in Core & Brand Portal - about 1 month ago

Bulk Download delay - 2 months ago

Intermittent issue accessing Portal - 3 months ago

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