Outage in WeGift

Crate & Barrel CA orders are failing

Resolved Minor
June 02, 2023 - Started 11 months ago - Lasted 17 days
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Crate & Barrel CA (CRATE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/19/2023 10:04AM

Due to persistent long-term issues with this product, we have made the decision to remove it from our catalogue. However, if any changes occur in the future, we will reconsider and potentially reintroduce it.

INVESTIGATING 11 months ago - at 06/02/2023 08:30PM

We are currently investigating an issue causing some orders of Crate & Barrel CA (CRATE-CA) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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