Outage in Welocalize

Errors in Relay

Resolved Minor
February 08, 2024 - Started 3 months ago - Lasted 13 days
Official incident page

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Outage Details

We are currently investigating instances of users receiving timeout errors in Relay when performing standard project tasks.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/21/2024 06:10PM

We have identified and fixed several items that were causing elevated error rates in Relay. We believe this issue is resolved, but if you continue to experience errors, please submit a new ticket to Zendesk.

MONITORING 3 months ago - at 02/12/2024 08:07PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 02/09/2024 10:24PM

We have implemented fixes to address several sources of the timeout errors and will deploy additional fixes in the next few days to address the remaining issues.

IDENTIFIED 3 months ago - at 02/09/2024 04:56AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 02/08/2024 05:31PM

We are currently investigating instances of users receiving timeout errors in Relay when performing standard project tasks.

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