Outage in WeTransfer

Delay in email notifications and transfer information in account.

Resolved Minor
March 11, 2024 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating this issue and looking into it with our service providers.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/11/2024 10:12PM

We're happy to inform we are up and running again.

All notifications are working correctly and there is no delay in our email delivery.

If you are still missing any emails, don't forget to check your spam/junk folder and make sure to add noreply@wetransfer.com to your trusted contacts.

Thank you for all your patience while we resolved this issue.

MONITORING about 2 months ago - at 03/11/2024 08:11PM

We've identified the problem with the recovery and a fix has been applied. We are seeing improvements, but there are still delays with getting our email notifications. We are getting trough the backlog of emails and monitoring further.

INVESTIGATING about 2 months ago - at 03/11/2024 06:47PM

We are currently investigating this issue and looking into it with our service providers.

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