Resolved Degraded performance on wetransfer.com
After today's earlier incident, we're seeing that some users are experiencing errors or degraded performance again. This may affect transfer uploads and downloads, and cause delays in our email delivery. We are currently investigating this issue.
Resolved Delayed and failing uploads in our US storage region
We have identified an issue with transfer uploads and downloads being delayed to and from our US service region. We are currently working on resolving the issue.
Users are unable to reliably login to WeTransfer and Paste. Engineers are investigating.
Resolved Elevated level of API errors
We're experiencing an elevated level of API errors and are currently looking into the issue.
Resolved Email Delivery Degraded
We have detected an issue with our email delivery partner. Some emails may take more time to reach their destination, we're working with our provider to get this fixed as soon as possible. Please refer to our troubleshooting steps here: https://we.tl/emailhelp
Resolved Instability on WeTransfer.com
We are currently investigating the issue
Resolved Email delivery issues
We're currently facing some issues with email delivery due to web-wide services being disrupted. While we investigate this issue further, your emails (delivery confirmations, download confirmations, verification codes, etc) might not reach their intended destination. Our suggestion, for the time being, is to create a link transfer or try a different email address.
Resolved Downloads not starting in Europe
Transfers and Collect boards stored in our EU region might fail to download. Downloads might be slow and can fail to start.
Resolved WeTransfer.com Outage
The issue behind outage of wetransfer.com has been identified and our teams are working on repairing the situation.
Resolved Possible delayed email deliveries
We've identified an issue with our email provider which may cause our email deliveries to be delayed. In the meantime, you can send link transfers. We'll update here when the situation changes.
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