Resolved Degraded service and performance on Collect Applications
We've identified an issue where usage info is not properly handled and is currently disrupting service. We're applying a short term solution while we work on a long term fix
Resolved Downtime on WeTransfer downloads
We are currently investigating an issue with download URLs not working. We have identified that transfers to download are not loading correctly and/or are being redirected to wetransfer.net.
Resolved Failure to process uploads and transfer delivery on WeTransfer.com
We have identified an issue with uploads on our platform. At the moment uploads are not successfully processing and will not be delivered, this also affects email confirmation delivery. We are currently investigating this issue.
Resolved Collect app and desktop app login issue identified
We're aware of an issue preventing some people logging in to Collect from the mobile app or through a web browser. If you're unable to login, please contact us by selecting the Collect option here: https://we.tl/support and enter the email address you use to login.
Resolved Degraded performance on wetransfer.com
After today's earlier incident, we're seeing that some users are experiencing errors or degraded performance again. This may affect transfer uploads and downloads, and cause delays in our email delivery. We are currently investigating this issue.
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