Outage in Workable

Workable Video Interviews incident

Resolved Major
November 03, 2023 - Started 6 months ago - Lasted 3 days
Official incident page

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Outage Details

We are facing an ongoing issue with one of our video providers (https://www.cloudflarestatus.com/). Customers using this premium feature will see: - Playback of video interviews not working - Video Interviews stuck as pending, as the video questions haven't been sent to candidates - Newly completed video interviews do not appear in the Workable account We are sorry for the disruption! We will be posting updates under this incident on our status page.
Components affected
Workable Video Interviews
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/06/2023 11:17AM

This incident has been resolved.

MONITORING 6 months ago - at 11/03/2023 05:05PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 11/03/2023 11:05AM

We are facing an ongoing issue with one of our video providers (https://www.cloudflarestatus.com/). Customers using this premium feature will see:

- Playback of video interviews not working
- Video Interviews stuck as pending, as the video questions haven't been sent to candidates
- Newly completed video interviews do not appear in the Workable account

We are sorry for the disruption! We will be posting updates under this incident on our status page.

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