Outage in Xandr

Ad serving partially down in LAX1 and NYM2

Resolved Minor
September 05, 2023 - Started over 1 year ago - Lasted about 19 hours
Official incident page

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Outage Details

We have identified the following issue::

  1. Component(s): Ad Serving
  2. Impact(s):
    • Some clients targeting supply in impacted region may see drop in delivery. Some clients in impacted region may see increase in blank/defaults.›
  3. Not Impacted:
    • UI
    • API
  4. Geolocation(s): North America - West Coast (LAX1), North America - East Coast (NYM2)

Status: Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/06/2023 01:02AM

The incident has been fully resolved. We apologize for the inconvenience this issue may have caused, and thank you for your continued support.

MONITORING over 1 year ago - at 09/05/2023 08:32AM

We have patched the issue and are monitoring our systems closely. We will provide an update as soon as the issue has been fully resolved.

IDENTIFIED over 1 year ago - at 09/05/2023 05:57AM

We have identified the following issue:: Component(s): Ad Serving Impact(s): Some clients targeting supply in impacted region may see drop in delivery. Some clients in impacted region may see increase in blank/defaults.› Not Impacted: UI API Geolocation(s): North America - West Coast (LAX1), North America - East Coast (NYM2) Status: Our engineers are actively working towards a resolution, and we will provide an update as soon as possible. Thank you for your patience.

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