XenditCallback

Is Xendit Virtual Accounts Down? Xendit Virtual Accounts status is operational

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Stats for Xendit Virtual Accounts official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

31 days

Users reports for Xendit Virtual Accounts in the last 12 hours

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Stay on top of Xendit Virtual Accounts's current and past outages

Xendit Virtual Accounts outages in the last 30 days per day

Minor · about 1 month ago · lasted about 4 hours

BNI VA delayed payment callback

We are currently investigating this issue.

Major · about 1 month ago · lasted about 1 hour

Virtual Account Disruptions

Dear Customer, We have detected issues in the following services: Virtual Account - Partial outage in creating payment and completing payment. - You may receive 5xx error response from Virtual Account Payment creation requests. - You may experience delay in receiving completed payment callback We are currently in the process of investigating and will keep this page updated as we learn more and restore these services. In the meantime, we recommend that you take the following actions to mitigate disruptions to your end users during this incident: - Reroute payment to different channels if possible. We apologize for the inconvenience. Sincerely, Xendit customer service

Minor · 3 months ago · lasted about 1 hour

Virtual Account Callback Send Twice

Dear Customers, We are currently facing issue with our money in callback system We already identified the issue and working on the fix. Impact: - All callback for virtual account product sent twice to your system - No double deposit for virtual account payment We suggest you to do the following action - Audit your virtual account callback from 2 PM GMT+7 We deeply apologize for the inconvenience and the sudden announcement. If you need further assistance, please contact us at help@xendit.co Thank you for your understanding and cooperation. Regards, Xendit Customer Support

Minor · 3 months ago · lasted about 15 hours

Delay in Payments Processing

Dear customers, We are noticing a degraded experience / delay in payment processing as follow: - Virtual Account creation for some banks will be PENDING - Alfamart creation from Checkout/Invoice will be PENDING Our teams are investigating the issue

Major · 4 months ago · lasted about 1 hour

VA Disruption

Dear Merchants, We detected intermittent system disruption with one of our partners starting at 16:07. We are currently in the process of investigating and coordinating with our partner to solve this issue and will keep this page updated as we learn more and restore this service. Impact : - VA Create and Update will intermittently fail - VA Created during this time cannot be paid

Major · 4 months ago · lasted about 2 hours

Delayed Webhook Processing

Dear customers, We are detecting issues to deliver webhook to your URLs Payments are completed, but webhook delivery to your URLs might be delayed Our team is in all hands to investigating the issue

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Frequently Asked Questions

Is Xendit Virtual Accounts down right now? What is Xendit current status?
Xendit seems to be up and running. We've updated the status 13 minutes ago.
Was Xendit Virtual Accounts down today?
Xendit is up and running now. In the last 24 hours there was 3 outages.
I'm having issues with Xendit, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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