Outage in Xendit

[PH] UBP Direct Debit Disruption

Resolved Minor
December 05, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We have detected issues with the following services: UBP Direct Debit - Merchants are expected to see 503 CHANNEL_UNAVAILABLE for UBP direct debit while the issue persists. We are working with our partner to resolve this issue and will keep this page updated as we learn more.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/05/2022 06:16AM

This incident has been resolved.

MONITORING over 1 year ago - at 12/05/2022 05:22AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 12/05/2022 04:57AM

One of our partners is experiencing a connectivity issue. We are working with them to resolve the problem.

INVESTIGATING over 1 year ago - at 12/05/2022 04:08AM

We have detected issues with the following services:

UBP Direct Debit
- Merchants are expected to see 503 CHANNEL_UNAVAILABLE for UBP direct debit while the issue persists.

We are working with our partner to resolve this issue and will keep this page updated as we learn more.

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