Outage in Xendit

Delay on Processing eWallet payments callbacks

Resolved Minor
October 28, 2023 - Started 6 months ago - Lasted 34 minutes
Official incident page

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Outage Details

Dear Valued Customers, We have detected delays in processing callbacks for eWallet payments. We are investigating and will keep this page updated as we progress to resolve this disruption. We apologize for the inconvenience caused.
Components affected
Xendit eWallets
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/28/2023 03:04PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 10/28/2023 02:50PM

The issue has been identified and a fix is being implemented. The pending callbacks are being processed gradually.

INVESTIGATING 6 months ago - at 10/28/2023 02:41PM

Dear Valued Customers,

We have detected delays in processing callbacks for eWallet payments. We are investigating and will keep this page updated as we progress to resolve this disruption. We apologize for the inconvenience caused.

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